Maintenance retainers for your clients' sites.
Reserved hours every day for the updates, fixes and small features your clients keep asking for. Hand them over as they come in, without re-quoting each one, and let your team focus on new work.
For agencies with care plans and a growing list of client requests.
Small requests pile up
Every client has a list of tweaks and fixes, and none of them are big enough to quote separately.
Your team keeps getting pulled away
Senior developers lose hours every week to updates instead of billable new builds.
Updates nobody wants to run
Plugin and core updates get postponed because nobody has time to test them properly.
Inconsistent freelancers
A different freelancer every time means re-explaining every site, every month.
Included.(5)
Reserved daily hours
Hours set aside for your agency every working day, billed monthly at a fixed rate.
Updates and testing
Core, theme and plugin updates tested on staging before they touch a live site.
Fixes and small features
Bugs, layout changes, new sections and small features, handled as tickets arrive.
Monitoring and backups
Uptime, security and backup checks so problems are caught before the client notices.
Monthly summary
A short summary of what was done on each site, ready to forward to your clients.
Four steps, no surprises.
- 01
Pick your hours
Choose how many hours a day you need. You can change it from one month to the next.
- 02
Onboard your sites
Access, standards and context for each client site, documented once.
- 03
Send tickets
Drop requests in your Slack, ClickUp or Jira. I pick them up the same working day.
- 04
Monthly review
A summary of hours and work done, and a check on whether the hours still fit.
The stack behind this service.
Michael
behindthecurtain.ai · Agency partnerJD built around 10 projects for us, and we worked together for almost a year. He's very professional and great at what he does.
Two ways to work together. Same quality either way.
Per project
Websites of up to 5 pages. Larger builds get a fixed quote after I review the brief.
Retainer
2–8 hours a day at $15/hour, billed monthly. Scale up or down each month.
FAQ.
Common questions about this service.
Hours are reserved for your agency each day. If a day is quiet, I use the time on planned work you've queued, like updates, audits or improvements across your sites.
Yes. You can scale hours up or down from one month to the next with a little notice.
Retainer clients get priority. Urgent issues during my working hours (2 PM to 3 AM PKT) are picked up straight away.
As many as you like. The hours are shared across all your clients' sites, so you decide where they go.
Performance Rebuilds & Security Hardening.
(006)
PageSpeed from below 50 to 90+, and sites locked down against the attacks WordPress actually faces: hardening, monitoring, backups and malware cleanup.
View serviceWhite-Label WordPress Development.
(001)
Your dedicated WordPress developer, working under your agency's name. I build what you sold, on your deadlines, and your client never sees the handoff.
View serviceLet's talk.
Send me the brief—a white-label build, a backlog your team can't absorb, or a site of your own.
Reply within 4 hours.
On weekdays, with an honest view of how I'd approach the build. The review costs nothing.
Fixed scope, clear dates.
You get a scope, milestones and a quote before any work starts, so you can sell it with confidence.